Posts Tagged ‘working across boundaries’

Method: bias storm

Monday, November 9th, 2009

The bias storm is a method we apply at the start of collaboration, when the people who have to collaborate come from different backgrounds, cultures or organizations. The method aims to get prejudices they might have about the other in the open. Talking about these prejudices helps to understand the other and clears the road for fruitful future collaboration.

How it works
This method should be used during the initial session of people who have to collaborate. Immediately after the initial round of who is who and why are we here together today, form pairs of people from different backgrounds, cultures, organizations or whatever barrier you wish to level. Ask these pairs to write down on sticky notes what prejudices their colleagues might have against people from the other “side”. It is important not to ask what prejudices they have; as that might result in only the politically correct responses. While they are writing these down, walk around and stimulate them with questions such as: “What did your colleages say when they heard you had this session?”.

After a few minutes, when you notice that “the popcorn stops popping” ask the people from one “side” to read out what they have written down. Write key terms on a big piece of paper. Try to defer any defence (“I would like to react on that…”, “Let me put that straight…”) to the next phase. Then ask the people from the other side to read out what they have written down and collect their key terms on a different piece of paper. Then start the next phase by just asking “Who would like to react?

Our experience is that this method is a powerful starter for cross-organizational collaboration projects.

(c) photo: http://www.flickr.com/photos/agharti

Decision Making in Virtual Worlds: An Experiment

Monday, February 2nd, 2009

Last year, an experiment was conducted at the VU University to determine what the role of virtual worlds could be in geographically distributed decision making processes. Virtual worlds have been receiving a lot of media attention over the past year, and people in organizations increasingly have experience in various virtual environments. Still, we are in the dark about the potential value of these environments for organizations. Combined with the fact that people in organizations increasingly work geographically dispersed, and independent of time and location, this triggered us to consider the possibilities of virtual worlds as group decision support systems.Our aim was to study the contribution of virtual worlds to geographically dispersed team decision making in terms of both facilitating (and improving) the interaction between participants, and improving the quality of the decision being reached. Not that important now, but I think we could better frame this in terms of communication/interaction and information gathering/processing. Improving the decision being reached is an outcome, while facilitating interaction concerns the process (see presentation) In order to be able to do this, we compared decision making in virtual worlds (we used Second Life for our experiment) to decision making that was supported by a purely text-based chat functionality. This would enable us to determine the added value of the visualization that virtual worlds offer in terms of both interaction and decision making.

The decision process that was central in the experiment focused on a spatial decision problem. A team had to make a decision on the use of a vacant piece of land situated in an urban area. The virtual world of Second Life was used to create a virtual image of an urban area.

vwfws

Group Decision Making in Second Life

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At your earliest convenience

Monday, November 3rd, 2008

“Schedule and forget”

Imagine you would like to discuss an important matter with a specific colleague. You walk into her room only to discover that she is not in. You pick up your mobile phone, search for the phone number and call her. However, she rejects the phone call. You waste precious time walking to her room, your matter is not discussed and possibly you are annoyed by the fact that your colleague did not react. On the other hand your colleague is, due to your call, interrupted from her current activity. (more…)

Winkwaves opent sociaal netwerk voor intranetten

Wednesday, September 3rd, 2008

Kenniscafé.com is een publieke online verzamelplaats waar bezoekers ideeën kunnen spuien, discussies met gelijkgestemden aan kunnen gaan en links en bestanden kunnen uitwisselen. De woensdag gelanceerde site is de publieke verschijningsvorm van een door Winkwaves doorontwikkeld sociaal netwerk. Het systeem is vooral bedoeld voor afgeschermd gebruik bij bedrijven. (Source: Emerce, August 22, 2008)

Boost Your Brainstorming Session with MindMeister

Wednesday, July 16th, 2008

Jotting a simple list is a great way to brainstorm, but when you want to visualize, organize, and untangle a deep set of ideas, you want a mind map. (Source: Lifehacker, July 14, 2008)