In the current economic state of the world it is not easy to get organizations to experiment with innovative tools to support knowledge work. Very rightfully, they may ask: “So, why are our current tools – e-mail and file sharing on a network drive – not good enough?”. The challenge lies in explaining how innovative technologies can make them work better, quicker, more efficient and with more fun. In a nice interview by Stowe Boyd with Jeff Walker and Jay Simons of Atlassian they talk about the State Of Enterprise 2.0. I especially like their conclusion that we should aim for small, kaizen-style improvements and learning from the community, and not try jumping into a mass transformation.
Is e-mail and document sharing not good enough?
Tuesday, June 9th, 2009Tags: enterprise social software, introduction, productivity, strategy, web2.0
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Lots of interesting upcoming events
Tuesday, May 26th, 2009
The coming weeks our agenda is full of interesting events. I’m sharing my list, although I won’t be able to make it to all of them:
- June 17: The Professional Playground of the Future (our project day)
- June 22: Passion at work: blogging practices of knowledge workers (Lilia Efimova’s PhD defence)
- June 22-24: ICE conference with a workshop by Marcel Bijlsma
- June 24: Web2.0 in the Enterprise (NAF Insight congres with me speaking on stimulating cohesion with social media)
- June 25-26: Reboot (a yearly gathering of creative minds on digital change and culture). Sad to have to skip this one…
Am I missing something here? (Not that the list above is manageable…) Post a comment!
Tags: blog, enterprise social software, web2.0, workshop
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Web 2.0 in de Enterprise
Wednesday, March 25th, 2009| 24 June 2009 |
Periodiek organiseert het NAF (Nederlands Architectuur Forum) vanuit de werkgroepen special interest sessies over specifieke thema’s, de Naf insights, in samenwerking met Automatisering Gids en Informatie. Eén van deze sessies is getiteld: Web 2.0 in de Enterprise
Enkele sprekers op het event:
- Jeffrey Walker, President en CEO Atlassian
- Robert Slagter, Novay
- Patrick de Laive, Internet entrepreneur, co-founder Fleck & initiator The Next Web Conference
- Steven Webster, Director Adobe Systems Incorporated
Tags: open organization, social software, web2.0
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Reboot 11
Wednesday, March 25th, 2009| 25 June 2009 | to | 26 June 2009 |
Reboot, the yearly unconference on innovation, new technologies, creativity and visions will be held again on June 25-26 2009, in Copenhagen, Denmark. More information will become available on: http://www.reboot.dk/
Tags: creativity, social software, web2.0
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Evaluating Twitter in a distributed department
Tuesday, February 3rd, 2009
In the Future Workspaces Projective case a group of volunteers is experimenting with social media. The objective of this experiment is to assess whether social media can support knowledge sharing and social cohesion within a dispersed department. (more…)
Tags: in sync, in touch, knowledge sharing, social software, web2.0
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Decision Making in Virtual Worlds: An Experiment
Monday, February 2nd, 2009Last year, an experiment was conducted at the VU University to determine what the role of virtual worlds could be in geographically distributed decision making processes. Virtual worlds have been receiving a lot of media attention over the past year, and people in organizations increasingly have experience in various virtual environments. Still, we are in the dark about the potential value of these environments for organizations. Combined with the fact that people in organizations increasingly work geographically dispersed, and independent of time and location, this triggered us to consider the possibilities of virtual worlds as group decision support systems.Our aim was to study the contribution of virtual worlds to geographically dispersed team decision making in terms of both facilitating (and improving) the interaction between participants, and improving the quality of the decision being reached. Not that important now, but I think we could better frame this in terms of communication/interaction and information gathering/processing. Improving the decision being reached is an outcome, while facilitating interaction concerns the process (see presentation) In order to be able to do this, we compared decision making in virtual worlds (we used Second Life for our experiment) to decision making that was supported by a purely text-based chat functionality. This would enable us to determine the added value of the visualization that virtual worlds offer in terms of both interaction and decision making.
The decision process that was central in the experiment focused on a spatial decision problem. A team had to make a decision on the use of a vacant piece of land situated in an urban area. The virtual world of Second Life was used to create a virtual image of an urban area.

Group Decision Making in Second Life
Tags: collaboration, collective intelligence, communication, communities, social network, virtual organization, virtual world, web2.0, working across boundaries
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Enterprise Collaboration Maturity Model
Wednesday, December 24th, 2008Although the post is already a year old, I only encountered the Enterprise Collaboration Maturity Model by Nathan Wallace this week. It captures quite nicely the journey we often see happening. The model is based on the notion that knowledge work is either individual or group based, and it is always performed in an individual, shared or open environment. The Enterprise Collaboration Maturity Model depicts these work modes, and argues that there is a logical journey that people in an enterprises take to reach each stage.
(more…)
Tags: blog, in sync, introduction, knowledge sharing, strategy, web2.0, wiki
Posted in EN, team blog | 1 Comment »
Visibility drives contribution, or does it?
Monday, December 15th, 2008
According to the position paper by Brzozowski and Yardi from the HP Social Computing Lab, visibility of the author is a key reason why people contribute content in corporate social software. I found this interesting, yet also surprising. My expectation is that people contribute mainly because they know that of one of their contacts (not just some random co-worker) needs the answer. (more…)
Tags: collective intelligence, enterprise social software, knowledge sharing, web2.0
Posted in EN, team blog | 1 Comment »
Looking back at our workshop on Enterprise Social Software
Sunday, September 21st, 2008Wednesday Septemer 17, we held a Future Workspaces workshop on Enterprise Social Software. Around 25 people from a broad range of organizations joined the workshop. We started of with an impressive showcase by our host, Erik Krischan (IBM), on the social tools they are using. My “yes, can we have that too, please“-moment was when he demonstrated their Intranet search: while searching for a specific topic, the system also shows the experts on the topic within the company, your social path (friend-of-a-friend) to that expert, relevant communities and of course the relevant information assets. After that presentation, Mireille Jansma (ING) gave us a brief impression of the issues people face in a less technology-minded setting when trying to introduce enterprise social software: a very good way to get us back on our feet to the reality of typical enterprise environments. (more…)
Tags: collective intelligence, enterprise social software, introduction, social software, usage, web2.0, workshop
Posted in EN, team blog | 2 Comments »
Winkwaves opent sociaal netwerk voor intranetten
Wednesday, September 3rd, 2008Kenniscafé.com is een publieke online verzamelplaats waar bezoekers ideeën kunnen spuien, discussies met gelijkgestemden aan kunnen gaan en links en bestanden kunnen uitwisselen. De woensdag gelanceerde site is de publieke verschijningsvorm van een door Winkwaves doorontwikkeld sociaal netwerk. Het systeem is vooral bedoeld voor afgeschermd gebruik bij bedrijven. (Source: Emerce, August 22, 2008)
Tags: collective intelligence, enterprise social software, social software, web2.0, working across boundaries, workplace
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McKinsey survey on web2.0 adoptation revisited
Friday, August 8th, 2008Interesting to read the McKinsey article on web2.0 (see our newspost: McKinsey: gemengde gevoelens over Web 2.0-tools). The original full version can be found here here). Again it seems the survey confirms a classical example on how tool adoption takes time and both users and management have to adjust to the new possibilities. Interesting in that respect is to see that the Web2.0 applications are significantly used for internal use within the company boundaries and begin to provide value there. In our rabobank Wiki case we found the same. In that respect we are in line with the 33 percent of all the satisfied respondents in the McKinsey survey, who report that Web 2.0 tools have changed interactions and have created new roles or functions inside the organization. A third of the satisfied respondents even feel that Web tools are changing its structure. We haven’t seen that yet, maybe again proving that it takes time to change and reap the full benefits.
Tags: blog, mashup, social software, web2.0, wiki
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McKinsey: gemengde gevoelens over Web 2.0-tools
Wednesday, August 6th, 2008Bedrijven maken steeds meer gebruik van ‘Web 2.0′-tools als wiki’s, blogs, social networks en mashups, Maar het gebruik leidt tot gemengde gevoelens.
Veel bedrijven zijn ontevreden over het resultaat, concludeert McKinsey uit een onderzoek (source Automatiseringsgids 31-07-08)
Tags: mashup, social network, tools, usage, web2.0, wiki
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