“Paper is here to stay”. Are you curious to know why? And do you want to know what lessons can be learned from the use of paper - for example, to improve digital systems for document management? In this presentation, Olha Bondarenko (currently working as a Productivity Professional at Philips) summarizes the results of seven years of research into this subject, carried out at the Eindhoven University of Technology, Océ, and Novay.