RSSE-mail is a powerful medium for communication and document distribution. So powerful actually, that it is becoming the victim of its own success. When you keep these 10 simple rules in mind, your communication via e-mail will become more effective. The etiquette is available in an English and a Dutch version.
Posts Tagged ‘email’
Best practices: E-mail etiquette
Monday, October 13th, 2008Lessons learned: Coping with information overload
Friday, October 10th, 2008A growing number of knowledge workers is confronted with the consequences of information overload on a daily basis. In the METIS knowledge management project we performed a pilot study at the petrochemical multinational Basell (now LyondellBasell), where we investigated the causes of information overload and evaluated instruments to reduce the impact of information overload. A leaflet summarizing the study can be downloaded here (English), and a presentation with highlights of the study can be downloaded here (English) or here (Dutch).
Best practices: Efficient task management with MS Outlook 2003
Tuesday, October 7th, 2008A lot of work comes in via your inbox each and every day. In this booklet, we discuss a number of features in MS Outlook 2003 that you can use to deal with this continuous flow of work more efficiently. As a stepping stone, we use a working method that is often taught in time management and personal efficiency courses for dealing with e-mail. (more…)
Bedrijven wisselen e-mail in voor instant messaging (in Dutch)
Wednesday, July 9th, 2008In 2010 gebruiken meer bedrijven instant messaging dan e-mail voor hun communicatie. Dit concludeert IDC uit onderzoek in opdracht van Nortel Networks. (Source: Automatisering Gids, July 7, 2008)
Mailexplosie verlamt de werkvloer (in Dutch)
Wednesday, July 9th, 2008Door de explosieve stijging van het e-mailgebruik heeft ruim de helft van de Nederlandse beroepsbevolking wel eens last van een ‘information overload’. Dit artikel uit Inforworld beschrijft ervaringen van managers en medewerkers. (Source: Infoworld, June 24, 2008)