To test our hypothesis that personality is an important factor that determines what workspace fits a person, we use a standard personality test: the NEO-FFI test by Hogrefe. This test is a short version (60 questions – takes about 15 minutes to administer) of the test developed by Paul T. Costa, Jr. and Robert R. McCrae. The NEO-FFI provides an indication on each of the “Big Five” personality factors: extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience. (more…)
Archive for the ‘knowledge base’ Category
Instruments: Personality test (NEO-FFI)
Wednesday, December 24th, 2008Instruments: SMS your opinion, instant gratification and playful illustration
Tuesday, December 23rd, 2008
As a low-threshold instrument to gather feedback and stimulate a team to reflect on their working practices, we ask them to send us their opinion by SMS. For instance, in order to stimulate reflection on the effectiveness of their meetings, we place little cards in their meeting room with: “How effective was the meeting you just had?”. (more…)
Best practices: Wiki introduction strategy
Tuesday, October 21st, 2008
Sharing knowledge and collaboration across organisational boundaries is high on the agenda of Rabobank Unplugged. Valuable information from regional offices now sometimes remains unused, while at other times things are reinvented. RaboWiki, an interactive website that allows all Rabobank employees to share and discuss information, contributes to resolve this issue. This flyer (in Dutch) summarizes the steps in the wiki introduction strategy we applied at the Rabobank Knowledge and Information Centre (KIRA).
Instruments: What approach to knowledge sharing fits best for your team?
Tuesday, October 21st, 2008This test (a presentation for use in workshops settings) helps you to reflect on what approach(es) to knowledge management and knowledge sharing fit best for your team or department. The test is an adapted version of the ‘knowledge management color test’ originally developed within the METIS project. The test, currently only available in Dutch, can be downloaded here.
Instruments: Are you ready for the new way of work?
Tuesday, October 21st, 2008This little test (an interactive MS Excel sheet) scans for your current personal information management strategy, and your collaboration and knowledge sharing attitude. It focuses on those aspects that are affected most by the changes brought about by new, ICT-enabled ways of working. Use this test to examine how ready you are for “the new way of work”.
The test is currently only available in Dutch and can be downloaded here.
Results: Learning from paper to improve digital technology
Thursday, October 16th, 2008For decades, the paperless office seems to be just around the corner. However, even with the advent of laptops, smartphones, and mobile working styles, the reality today is that in most offices paper is still everywhere. Apparently, paper is fulfilling an important role for knowledge workers that digital technology still doesn’t. (more…)
Best practices: E-mail etiquette
Monday, October 13th, 2008E-mail is a powerful medium for communication and document distribution. So powerful actually, that it is becoming the victim of its own success. When you keep these 10 simple rules in mind, your communication via e-mail will become more effective. The etiquette is available in an English and a Dutch version.
Instruments: “information overload” self assessments
Friday, October 10th, 2008Information overload is often associated with uncertainty and work pressure resulting from the abundance of information people are confronted with during their daily work. Information overload therefore takes on the symptoms of work-related stress, something that one person is simply more prone to than another. When this form of stress develops, the strengths and weaknesses of your personality and your personal work style play a key role. These three self assessments (interactive MS Excel sheets) are designed to examine these aspects in detail. (more…)
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