RSSCommunication is good, CommUnification is better
By Ruud Janssen | In EN, Prototypes, concepten, knowledge base, research results, team blog | 2 reacties.
CommUnification is a design concept conceived to address the In Sync and In Touch challenges faced by nomadic and highly mobile workers.
The project is an initiative by five User-System Interaction students at the Eindhoven University of Technology: Wil Rijnen, Brian Pagán, Ying Li, Zhihui Zhang, and Natalia Gredina. It is based on interview findings that nomadic and highly mobile workers are challenged by such problems as communication fragmentation (across multiple channels) and disregard for time zone differences.
These problems signal a disconnect between colleagues and peers, especially when in different geographic locations. After qualitative research, the team has generated a design concept (which can be seen in the video below) which they then evaluated with their target user group in a focus group and using an online survey.
The team’s final report, containing the design rationale for CommUnification and the results of the evaluation is available here.
Tags: highly mobile worker, in sync, in touch, instant messaging, nomadic worker, sms, social networks, speech-to-text, tag, tagging, text messaging, transcript, unified mailbox, voice calls
[...] bit of promotion for interesting research, also posted at the FutureWorkspaces.nl [...]
Just watched video and filled in survey. Very interesting. Love the way it’s all integrated in email. I think the point could be stressed more that all the features in the video exist, but aren’t integrated/unified well. Or don’t I quite get the point?
(Typing this comment in IE instead of FF, let’s see if commenting works correctly now…)