Email is frequently used to assign work to others; it has become a “poor men’s workflow system”. Senders often expect a (nearly) immediate response, whereas recipients may think very differently – but are often silent – about that. A simple “No!”-button (“No!” for “I cannot do this”) can lower the threshold for the recipient to give a prompt reply and thus avoid unnecessary confusion for the sender (did she get my message?).

Tags: communication, email overload, information overload, interruption, personal information management, productivity, task management, time management, tools, ways of working, work life balance

Dit item is geplaatst door external author op 21 May 2008 om 16:03 in EN, Ideeën, concepten. Je kunt een reactie achterlaten, of een trackback op je eigen website opnemen.